Applications Support Analyst

Reference:
GC/12402
Sector:
IT - Web Development, Web Development
Salary/Rate:
Negotiable
Location:
Central Scotland
Job Type:
Permanent
Date Posted:
6 / 9 / 2017
Applications Support Analyst - West Lothian - Perm - £DOE

Abrecco are seeking an Application Support Analyst on behalf of our prestigious client based in West Lothian. The business is at the forefront of their field and the successful candidate will be working closely with their business partners providing a high level of service and incident management.

Role Responsibilities
- Provide full circle incident management from logging to closing incident
- Liaise with the business to extract, understand and confirm requirements ensuring SLAs are met
- Configure and develop business applications to required specification
- Assist other teams within the business including the Managed Service and Delivery teams
- Provide ongoing support and training to users in the use of business applications

Personal and technical attributes:
- Good understanding of SQL Server is essential for this role
- Strong communication, interpersonal and influencing skills with first class stakeholder management
- Ability to understand technical requirements and interface with technical teams
- Experience of Configuring, administering and supporting Business Application
- Experience of financial services would be desirable

This is a fantastic opportunity for an ambitious and flexible individual with strong logical problem solving abilities and excellent organisational skills to join a dynamic organisation that offers excellent internal progression opportunities. Please apply with your CV and salary expectations for immediate consideration.