Application Support Analyst - Aberdeen - Market Rates

Application Support, IT - Support
Job Type:
Date Posted:
15 / 8 / 2019
Application Support Analyst - Aberdeen - Market Rates

We have a brand new opportunity that has come about through progression, for an application support specialist to work in a project delivery focussed environment. If you are looking for responsibility, challenge, progression and being rewarded well for your efforts you probably want to get in touch before this role is snapped up!

Abrecco’s Aberdeen based client is offering a keen Application Support Analyst a great opportunity to get stuck into all aspects of application support including managing development and production environments, coordinating third parties in the delivery of solutions, and providing technical advice to business stakeholders to help shape solution delivery and contribute to the overall digital strategy. There is flexibility in level of experience and training can be provided so if this sounds like the ideal role for you then apply now or get in touch with Craig to have an initial chat about it in further detail!

What you’ll do:
- Monitor systems and provide application support for a variety of business applications
- Work with super users and third parties to manage incidents, co-ordinate change / upgrade requests and deliver solutions
- Co-ordinate testing of all changes made to applications and the supporting systems
- Propose and implement improvements to applications to meet business objectives
- Manage and maintain development, test and production environments
- Creating and maintaining technical documentation

What you’ll bring:
- Experience in application support including incident and change management
- Excellent communication and customer focussed service delivery skills
- Strong problem solving abilities
- Experience configuring and supporting Windows client/server environments
- Knowledge and experience configuring web, application and SQL database server technologies
- Application packaging and deployment experience
- Familiarity with Agile development and ITIL Service management methodologies would be beneficial

This is a brand new and exciting opportunity for an organised and professional Application Support Analyst to really get stuck in across support, coordination and delivery in a project oriented environment so if you have the breadth of experience and are keen to build on it, apply now before it’s too late! You will be rewarded with a competitive salary coupled with a very generous and comprehensive benefits package so what are you waiting for?