Application Support Analyst - Project Delivery - Edinburgh - Circa 40K

Application Support, IT - Support
£30,000 to £40,000 Per Annum
pension, life assurance, holidays
Job Type:
Date Posted:
8 / 5 / 2019
Application Support Analyst - Project Delivery - Edinburgh - Circa 40K

Getting the opportunities to be heavily involved in project delivery can really make a difference when it comes to Support Analyst roles. We know that, you know that, and our client, who’s provided us with an exciting opportunity where project delivery’s the name of the game, definitely knows that! So if this is something you’ve enjoyed doing, or something you really want to explore, let us know right away!

Abrecco’s Edinburgh based client is offering a keen Application Support Analyst a great opportunity to get stuck into project delivery alongside their application support duties, working across database, MI, BI, workflow and document management systems alongside others. The lucky candidate will be well rewarded for their efforts as they get involved in projects from requirements gathering to solutions delivery (even leading on some smaller ones), and act as a point of escalation for the Service Desk team; resolving application issues efficiently and preventing their reoccurrence. So if this sounds like the ideal role for you, apply now and let’s have a chat about it in further detail!

What you’ll do:
- Acting as a point of escalation for the Service Desk Team and resolving application issues
- Being involved in project delivery; gathering requirements, configuring, shaping and implementing solutions
- Leading on smaller projects and ensuring solution resilience and scalability
- Building on existing platforms and applications to meet business needs
- Mentoring and inducting new/less experienced team members

What you’ll bring:
- A solutions-focussed mindset and awareness of new tech to identify areas for improvement
- Experience in a hands-on application support role, troubleshooting application/data issues
- Previous hands-on experience with SQL Server (2014/2016) / TSQL including query execution
- Infrastructure technology knowledge (AD/virtualisation and storage tools, etc.) would be beneficial
- Any experience with Aderant Expert / SSRS / Intapp / Qlikview / iManage would be advantageous

This is an exciting opportunity for an Application Support Analyst to really get hands-on with project delivery, leverage their insight into new technologies and be a key contributor to the technical direction and offerings of an established organisation in Edinburgh’s city centre. So if this all sounds good to you, apply now before it’s too late!