Customer Engagement Engineer- SAAS - Perm - Dundee - to 35K GBP plus bens

Digital Marketing, IT - Web Development
£28,000 to £35,000 Per Annum
Job Type:
Date Posted:
30 / 10 / 2017
Customer Engagement Engineer- SAAS - Perm - Dundee - to 35K GBP plus bens

Our Dundee based client has a requirement for a Customer Engagement Engineer to work in collaboration with the digital marketing and software development teams to support and educate new customers as well as finding creative ways to engage with new audiences. This is varied and challenging role that requires excellent communication skills as well as software product development skills as your responsibilities will include preparing code samples, technical documentation and media materials, presenting the SAAS product capabilities to customers, working with new engagements to match requirements to software product features and actively engaging directly with the wider software development community via digital channels.

Role responsibilities:
- Work with new and existing customers to match their requirements to our product features
- Demonstrate the core platform and show customers what they can do with it
- Prepare technical and educational materials to aid the efficient on-boarding of new customers
- Actively engage with other Developers directly via Github, Reddit, StackOverflow, Product Hunt etc
- Travel to events and to meet with customers
- Work with the wider team to solve problems and implement solutions.

Personal and technical attributes:
- Degree educated in Computer Science, Engineering, Mathematics or similar / have equivalent experience
- Experienced in at least one OO language C++, C#, JavaScript etc.
- Excellent communication and interpersonal skills (technical and non technical)
- Strong analytical and problem solving skills
- Flexibility to travel within the role
- Flexible, adaptable and eager to learn new technologies
- An interest in 3D, IoT, VR OR AR technologies or any experience working within a software as a service business would be desirable

This is truly an exciting opportunity for someone with a genuine passion for software development coupled with excellent communication skills to secure a role that incorporates elements of analysis, digital marketing, software engineering and product evangelism working in an environment that is dynamic and collaborative. Please apply with your CV for immediate consideration.