Field Application Support Engineer - Dundee

Reference:
LK/13054
Sector:
Application Support, IT - Support
Salary/Rate:
Negotiable
Benefits:
pension, holidays, bonuses
Location:
Tayside
Job Type:
Permanent
Date Posted:
6 / 3 / 2020
Field Application Support Engineer - Dundee

Abrecco's Dundee based client i currently on the lookout for a Field Application Support Engineer to take a lead role in organising exhibitions, visiting clients (both here and abroad), gathering requirements, and delivering solutions and product training for a comprehensive suite of applications used by an exciting and broad customer base.

This is a key role within the company requiring flexibility to travel, excellent communication and interpersonal skills and the ability to quickly understand technical subjects. A background in/exposure to C/C++ and/or LabVIEW would also be highly beneficial.

As a reward for your efforts, our clients will offer you a competitive package topped with bonuses, tons of opportunities to travel internationally to meet and work alongside their wonderful teams, and show off your creativity via your own developed promotional materials, and more! So apply now before it's too late!

Role Responsibilities:
- Designing and developing solutions for our client’s customer base
- Effectively resolving support requests
- Organising events/meetings, mainly outside of the UK (averaging once a month, lasting around 5 days)
- Taking the reins on promotional activities (e.g. updating brochures/datasheets, recording videos)

Personal and Technical Attributes:
- IT literate with a broad technical knowledge
- Ability to communicate effectively with technical and non-technical individuals and groups
- Commercial experience in the Design and delivery of technical training
- Highly motivated individual with a positive outlook who is organised, efficient and can plan ahead
- Positive, confident and pro-active approach to customer support
- Happy to travel, internationally, when required
- Experience of C/C++ and/or LabVIEW would be highly advantageous

This is a fantastic opportunity for a Field Application Support Engineer with broad IT knowledge to work for a company with truly international ties, enjoy a varied and challenging workload. The salary is dependant on experience and comes with bonuses on top, so if you feel you have the relevant knowledge, skills and experience apply with your CV for immediate consideration and get in contact with Liam at Abrecco to find out more!