IT Manager - ICT - Edinburgh - Perm - Up to £45k + Bens

Reference:
GS/12678
Sector:
IT - Support, Support Team Leading
Salary/Rate:
£40,000 to £45,000 Per Annum
Benefits:
Excellent Benefits
Location:
Edinburgh
Job Type:
Permanent
Date Posted:
30 / 8 / 2018
IT Manager - ICT - Edinburgh - Perm - Up to £45k + Bens

Are you in a Senior Technical Leadership or ICT Service Management position and on the lookout for the opportunity to take the next step forward in your career and progress into an ICT Management position? If so, then this might be your chance!

This is a really exciting time for my client as they are constantly evolving and utilising the latest cloud technologies to support their global client base. They now require an IT Manager to manage a small IT Support team based in Edinburgh. As the Local IT Manager you will be responsible for the smooth running of services to internal stakeholders and external clients by ensuring your team performs to agreed SLA’s. With broad technical knowledge you will be able to confidently and calmly identify and prioritise technical issues and take swift action to ensure satisfactory resolution.

While not a technically hands-on position, you will be expected to have knowledge across the full ICT function with the ability to manage a broad range of technical resources.

Key Responsibilities;
- Effectively manage small teams to ensure SLA’s are achieved
- Ensure all client services are running smoothly and efficiently
- Act as point of contact for stakeholders
- Manage Support teams and escalate to global technology teams when appropriate
- Able to effectively communicate with stakeholders at all levels and technical competency

What you’ll bring;
- Strong technical background in a Service Delivery or Systems Admin role (Servers, Desktop, Networks)
- Previous experience setting and achieving agreed SLA’s
- Previous experience working with a global client base
- Confident in communicating with stakeholders face to face and remotely

This is an excellent opportunity for someone who is looking to take the step up into an IT Manager role within a global organisation. My client is offering a salary of up to £45,000 + Benefits for the successful candidate so don’t hesitate, apply now for immediate consideration.

Only apply to this vacancy if you consent to us contacting you with regards to this and similar future career opportunities. You may call to discuss the role in more detail if you wish.