Service Delivery Engineers - Win10 Migration - 3 months - North Lanarkshire - Market rates

IT - Support, Technical Support
Job Type:
Date Posted:
9 / 3 / 2018
Service Delivery Engineers - Win10 Migration - 3 months - North Lanarkshire - Market rates

Our client has an urgent requirement for experienced Service Delivery Engineers who can provide effective user support during a major Windows 10 / MS Office 2016 migration project within an enterprise scale environment. You should be a team player with excellent communication skills, a proactive attitude and be extremely customer focussed. You should also have in depth technical knowledge covering Windows 7, 8 - 10 with MS Office (ideally to 2016) and some knowledge or experience in SCCM, Active directory and other Microsoft products. Due to the scale of the project we are open to considering candidates coming from a service desk or more experienced 2nd/3rd line support background.

Role responsibilities
- Provide effective support to users at all levels within the organisation
- Contribute to the successful migration to Windows 10 / MS Office 2016
- Support and administration of Microsoft desktop and server technologies
- Work as part of the wider team for knowledge transfer and to effectively resolve support requests
- Contribute to additional ongoing projects as required

Personal and technical attributes:
- Experience supporting Microsoft Windows Desktop to 10 and MS Office (ideally to 2016)
- Positive proactive attitude with excellent customer service skills and the ability to work with people at all levels
- Microsoft SCCM experience
- Ability to support users in enterprise Active Directory, MS Exchange, MS Office environments
- Citrix XenApp knowledge with an ITIL or Microsoft certification would also be beneficial.

This is an excellent opportunity for a confident Engineer with strong interpersonal skills to work on this project which will be for 3 months initially although there is scope to extend.. This is an urgent requirement so please apply with your CV together with details of your availability and required day rate for immediate consideration.