Technical Head of eCommerce - Web / CRO / CX / SEO - West Lothian - Circa 70K

Reference:
LK/12887/1
Sector:
eCommerce Development, IT - Web Development
Salary/Rate:
up to £70,000 Per Annum
Benefits:
pension, health, flexi, discounts
Location:
West Lothian
Job Type:
Permanent
Date Posted:
1 / 8 / 2019
Technical Head of eCommerce - Web / CRO / CX / SEO - West Lothian - Circa 70K

Our client, a very well-known brand and a key player in their market, has once again approached us and asked if we can help them find new talent to join their varied, cross-functional and truly innovative team. Of course, we’re more than happy to oblige! This time round, they’re looking for a Head of eCommerce with a strong technical background and solid understanding of Conversion Rate and Customer Experience optimisation to come on board and lead in the improvement of their core web platform. So if you’re reading the above and thinking “that’s me!” I want to talk to you right away before this is snapped up!

This West Lothian based organisation knows that ongoing internal improvement is the way to ensure they’re offering the best service possible to their customers. With this in mind, they’ve identified an opportunity for a keen individual to join them as their new technical Head of eCommerce, manage a cross-functional team of analysts and designers, and be a key figure in the enhancement of their user-centric web platform as well as the wider eCommerce function. So if you’ve come from a technical background, have a solid awareness of web platforms, CRO, CX and SEO, let’s have a chat!

What you will be doing:

* Taking responsibility across all ongoing optimisation and ensuring the customer journey is as friction-less and enjoyable as possible
* Managing, guiding, and occasionally mentoring a dynamic cross-functional team of analysts and designers to improve our client’s core web platform
* Providing periodic reporting to be shared across the business as well as running update meetings to ensure everyone’s on the same page
* Using a variety of methods from surveys and live sessions to long term roadmaps to gauge and enhance customer experience
* Identifying new technologies to improve the function and keeping up to date on current industry trends

What you will bring:

* Strong technical background, ideally previous experience as a Software Developer, with an appreciation and understanding of web platforms
* Solid awareness of Conversion Rate, Customer Experience and Search Engine optimisation
* Previous experience of managing and ideally mentoring cross-functional teams to successfully deliver on goals
* Ability to identify ongoing opportunities to improve our client’s high traffic web offerings
* Excellent communication skills to be able to work with a variety of people across different departments

So if you’re reading this and thinking you’ve got the skills and that it’s the kind of opportunity in which you’d thrive, don’t delay because it’ll be snapped up soon! So apply right away with your latest CV and get in touch with Liam at Abrecco before it’s too late!