Technical Support Consultant - Java/ .NET/ SQL - Edinburgh - Up to £34k

Reference:
GS/12674
Sector:
Helpdesk, IT - Support
Salary/Rate:
£30,000 to £34,000 Per Annum
Benefits:
Excellent Benefits
Location:
Edinburgh
Job Type:
Permanent
Date Posted:
5 / 10 / 2018
Technical Support Consultant - Java/ .NET/ SQL - Edinburgh - Up to £34k

Is there a more satisfying feeling than knowing you have made someone’s day? Knowing that you’ve helped make someone feel at ease and better about their situation. This satisfaction can occur in many walks of life, so what about IT?

If you’re skilled in Java/ .NET/ SQL or even Power Builder (Yes we’re going old school) then I want to talk to you! A top Software House in Edinburgh are looking to bring on board an enthusiastic Technical Support Consultant who is passionate about making their clients day!

You will be the positive voice on the phone to help your clients with any technical issues or questions they have with their software solutions. You will work closely with your customers to continually monitor the performance of their systems and deploy any software changes and upgrades when necessary. As well as providing technical support you will also provide ad-hoc training on new features and changes applied to your customers systems.

Let’s take a look at some of the key responsibilities of the role;
- Pride yourself on delivering excellent customer service
- Ongoing monitoring and maintenance of customer systems
- Support in the on boarding and updating of client software
- Logging and escalating customer tickets to senior members of the team
- Provide ad-hoc training to customers when needed

What you’ll bring;
- Excellent customer service experience
- Experience using systems either with Java, .NET and SQL
- Previous experience working in a busy technical environment
- Experience or Knowledge of Power Builder is desirable

As well as providing the platform for you to work with some of the world’s largest financial services organisations my client also offer excellent career progression and training and development opportunities to help guide your career within the business.

The successful candidate will be rewarded with a salary up to £34,000 topped up with an excellent benefits package. There are 3 opportunities available for successful Technical Support Consultants so don’t delay! Apply now for immediate consideration.

Only apply to this vacancy if you consent to us contacting you with regards to this and similar future career opportunities. You may call to discuss the role in more detail if you wish.

This is a repost of a current live vacancy