Technical Support - Windows / Print - Perm - Edinburgh - to 35k plus benefits

Reference:
CAS/13010
Sector:
IT - Support, Service Desk Support
Salary/Rate:
£25,000 to £35,000 Per Annum
Benefits:
Bonus, Pension, Health
Location:
Edinburgh
Job Type:
Permanent
Date Posted:
16 / 12 / 2019
Technical Support - Windows / Print - Perm - Edinburgh - to 35k plus benefits

If you’re a friendly, positive, organised and customer focussed helpdesk or support engineer who might be interested in moving into a more all encompassing support/project delivery role offering training and development, this could be the opportunity for you.

You will join a growing team where you will troubleshooting and administering existing customers software installations either remotely or on site and working with a project manager in carrying out new software installations on customer sites across Scotland. You will have a proven background in providing technical support and have knowledge in Windows Client / Server, Networking, Office 365 and print technologies, coupled with a valid UK driving Licence. While any experience with Print Management software would be beneficial, training will be provided.

What your be doing;
- Provide technical support remotely to customers in relation to software or connectivity issues.
- Implement or upgrade software either onsite or remotely
- Provide additional onsite technical support to customers
- Plan and organise work plans

What you will bring
- Customer focussed with excellent communication skills along with proven technical support experience
- In depth networking knowledge as well Microsoft client / server operating systems
- You will be an organised self starter with excellent time management
- Full and clean UK Driving Licence

This is a truly varied and interesting opportunity where you will work across support and project delivery. The salary on offer is up to £35k which is of course, dependant on experience plus 33 days holiday, pension, training and scope for progression. So if this sound like something you may be interested in apply with your latest CV for immediate consideration or get in touch with Chris to find out more.